Terms and Conditions

Product

Our products are all made from the highest quality materials made for the Australian environment. If you you feel that any product you have received does not meet you expectation, defective or not what you ordered. Then  Synera are happy to look at replacing or crediting your account if the goods are returned in there original condition.

Delivery

Deliveries are carried out Monday to Friday between 6:30Am – 6:00Pm and Saturday 7:00Am – 5:00Pm. Deliveries are booked and organised the day before so if you require specific times this will need to specified on your order form. If your delivery details change for any reason then you need to let our company know as soon as possible by email or phone and we will attempt to re-book you in a new slot.